Privacy Policy

What information do we collect?

We collect information from you when you register on our site, opt-in to our email list, subscribe to our premium service, respond to a survey or fill out a form.

When registering on our site,  you are asked to enter your: e-mail address (which is your username on our site), and a password.  When subscribing to premium services, you are asked for additional information including your: name, billing address, and credit card number. However, we do not retain personal or credit card information on our servers.

Your personal health information is uploaded to our servers, over 2048-bit encrypted connections,  from participating Health IT software including Electronic Medical Record systems, Practice Management Systems, Payer Systems, etc. This information does not have to include any personally identifying information that would identify the health information as belonging to you. We temporarily store this information, in an encrypted format,  in order to process upload requests to your Personal Health Record (PHR) account(s) that you have explicitly authorized via our service and/or the PHR provider. Once the upload is complete we delete all health information and we do not ever share this information with any third-party. In addition, we do not store any information that would identify which PHR account a health encounter record (HER) uploaded to our services is sent to. Finally, we do not have access to or retain your username or password of your PHR account(s). That information is maintained by the PHR provider on their servers and systems in accordance with their privacy policies.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the RAZCode Gateway service.

• To administer a contest, promotion, survey or other site feature

• To send periodic emails

The email address you provide for order processing, will  be used to send you information and updates pertaining to your account or subscription.

You may also receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All information sent to or from the Gateway is transmitted via Secure Socket Layer (SSL) technology.  All supplied credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your credit card information  will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://razoron.com/usage .

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 10/1/2009

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

privacy@razoron.com