About a year ago I started looking at the connected health market, and in particular looking at the problem of how do you give consumers easy, private, and portable access to their health information. Given that I was not a health care industry insider, and had deep experience in eCommerce, it was natural for me to look at the problem from that perspective. So the natural question was: what can we learn from eCommerce and financial services? The answer, it turns out, is …. a lot!
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